IMUNI

THE BUSINESS PROBLEM

WHAT WAS GETTING IN THE CUSTOMER'S WAY?

Registration previously depended on disconnected workspace and messaging steps, creating friction for customers seeking a home vaccination service.

WHAT WE CHANGED

ONE DECISION, MADE VISIBLE.

The experience prioritizes reassurance, guided progress and plain information over decorative interaction.

THE SYSTEM

BUILT TO WORK AFTER THE PRESENTATION.

Booking, schedules, consultation, reminders and personal records are organized as one mobile ecosystem with consistent controls and states.

• 01A clear hierarchy across strategy, digital, ui/ux.
• 02Distinctive cues that survive different formats and sizes.
• 03Rules the team can reuse without losing recognition.